Leadership Profiles

Jeff Dible
Director
292-5312
dible.3@osu.edu

Jeff is responsible for the oversight and direction of all UniPrint activities. Uniprint provides offset/digital printing and copying, managed print services (copiers and printer maintenance, document management, lab printing and microscope repair to the university. Jeff is a Production and Operations Management graduate from The Ohio State University and has worked in the commercial printing industry and in-plant printing industry since 1987. Jeff has experience in management, production planning, scheduling, estimating and customer service.
Jim Strapp
Plant Manager
688-4758
strapp.6@osu.edu

Jim is responsible for the day-to-day production operation of the printing facility. He works directly with the production managers to ensure the production operation is up and running, producing a quality product as quickly and efficiently as possible. Jim manages the production schedule working with sales and the customer service staff to ensure UniPrint is meeting our daily customer commitments. Jim has been with UniPrint for 14 years.
Steve Mullins
Senior Manager
688-8498
mullins.208@osu.edu

Steve manages UniPrint’s Document Management Services (DMS). DMS has grown into one if the largest centralized electronic document management implementations in all of higher education. Steve has over 17 years in document management and has worked on numerous implementations in both the public and private sector. Steve also manages the university’s Pay-to-Print service that enables departments to recover their costs to provide student printing. Steve has been with UniPrint over 10 years.
Becky Triplett
Senior Manager
688-3099
triplett.29@osu.edu

Becky is the Senior Manager of Client Services. She oversees the Managed Print Services Program and serves as liaison between the university customers and the equipment provider. She provides oversight and coordination for copier, fax, and multifunction device placements throughout campus, regional campuses, OSUMC, and Extension Offices. Becky represents UniPrint at special events at different campus locations. She is starting her 18th year with UniPrint.
Danielle Goodwin
Account Executive, Sales
688-3955
goodwin.192@osu.edu

Danielle is responsible for customer satisfaction along with creating and assisting University departments print applications. Her focus is working with OSUMC and Student Life as well as other departments on campus and various extension offices. Her duties are to respond to specific customer needs throughout the sales cycle and provide unmatched customer satisfaction based on the customer need. She has over 20 years of sales experience.
Wes Bolyard
Operations Manager for Managed Print Services
247-6084
bolyard.5@osu.edu

Wes oversees many aspects of the Managed Print Services of UniPrint. Wes is responsible for the 292-2000 customer service line, including service and supplies for the copiers and printers managed through UniPrint. He is the database administrator for the copier and printer management software that UniPrint uses, e-automate. He makes sure equipment and contracts are entered correctly into the system and can assist customers concerning monthly invoices, meter histories, and any other report a customer may ask need. Wes is a graduate of The Ohio State University and has been with UniPrint for 18 years.