FAQs

General Information

What is UniPrint?

UniPrint is a full-service printer owned and operated by The Ohio State University in Columbus, Ohio. We offer traditional and specialty printing, high-speed copying and duplicating, and equipment management and service.
 

Who works for UniPrint?

We have a full-time staff dedicated to running UniPrint, including leadership, customer service and sales, operations and press operators. Learn more about Our People. Interested in working at UniPrint? Learn about open jobs at A&P Careers.
 

Is UniPrint part of The Ohio State University?

Yes, UniPrint is officially owned and operated by The Ohio State University and provides printing services to many departments and areas within the university.

Locations

Where is UniPrint located?

UniPrint Main Office and Production Facility
Located at The Ohio State University Main Campus in Columbus
2500 Kenny Road
Columbus, Ohio 43210

UniPrint at the Ohio Union
Located at The Ohio State University Main Campus in Columbus
(First floor, inside Barnes & Noble)
1739 N. High Street
Columbus, Ohio 43210

Visit our Contact page for location hours, phone and email.
 

Where is the UniPrint store at the Ohio Union?

Our store at the Ohio Union is on the first floor of the building, inside the Barnes & Noble bookstore (the university bookstore) which is located at the far northeast corner of the building, near High Street.

How to Get Pricing and Place an Order

I need to get pricing a project. Where do I start?

Common Items — If you’re looking for common items (business cards, notecards, envelopes, letterhead, pocket folders, mailing labels, etc.), start by visiting our Online Store.

Request an Estimate — If you’re looking for something that’s not available in our online store, start by filling out the Request an Estimate form, Contacting Us or stopping by one our locations.

You also can visit our Print Tips and Resources page for general information about printing.
 

What items can I order through the online store?

More common items can be purchased through our online store, including business cards, notecards, envelopes, letterhead, pocket folders, mailing labels and more. These items are easy to customize and order on your own.
 

When should I contact customer service to place an order?

More complex jobs need to be handled and priced by our customer service team. These jobs require more information from the customer, including dimensions, quantity, paper type, folding/binding details, type of printing, extra finishing processes, etc. To get started on a project, complete and submit the Request an Estimate form.
 

Are UniPrint’s prices competitive?

Yes, our prices are very competitive and often lower than other major printers.

How to Send Files

Request an Estimate Form

You may upload documents to our Request an Estimate form when submitting for a quote.
 

FTP Site

1. To access our FTP site you will need an FTP client, free FTP clients are available to OSU Faculty, Staff and Students at the following locations.

2. Once an FTP is download and installed, enter the following information:

  • Hostname: ftp://Public@128.146.201.32/

  • Username: Public

  • Password: 10SprPub!ic

3. Please follow with an email notification to uniprintcustserv@osu.edu. Call 614-292-3450 if you have any questions or need help.

*Passwords are subject to change. If you are experiencing problems with the FTP site, please contact customer service at 614-292-3450 for assistance.

ACCESS FTP SITE (PASSWORD REQUIRED)

 

BuckeyeBox

If you are part of The Ohio State University, you may upload and share files via BuckeyeBox.
 

Email

Files can be sent via email to uniprintcustserv@osu.edu or directly to your customer service or sales representative.
 

Flash/Thumb Drive

We can arrange for pick-up of your job through our courier service or you may drop off your job at our store in the Ohio Union or our main office on Kenny Road.

Managed Print Services

Whom do I contact to order equipment?

Contact Becky Triplett at triplett.29@osu.edu | 614-688-3099 or Wes Bolyard at bolyard.5@osu.edu | 614-247-6084.
 

How long are the leases?

Leases are 60 months. UniPrint guarantees the equipment will perform up to customer expectations for 60 months.
 

Are supplies included in the monthly lease, or do I need to submit a separate eRequest for supplies?

Yes, supplies and maintenance are included in the low monthly lease.
 

How do I order supplies and call for service?

The equipment has an ID label with the customer service number to call for both supplies and service.
 

How often am I billed?

Meters are read and billed quarterly.